# CreativeMinds Development LLC — Full Service Catalog # https://creativeminds.dev # Last Updated: 2026-05-11 # For a summary, see /llms.txt ## About CreativeMinds CreativeMinds Development LLC (brand: cmdev) is a design-driven software studio with offices in Lagos (Nigeria), Malmö (Sweden), and Abuja (Nigeria). We build beautiful, scalable software for startups and enterprises across cloud, AI, web, mobile, security, data, and operations domains. Contact: info@creativeminds.dev Website: https://creativeminds.dev --- ## Service 1: Cloud Computing & Architecture URL: https://creativeminds.dev/services/cloud-computing Category: Cloud Timeline: 4-8 weeks Technologies: AWS, GCP, Azure, CloudFormation, Terraform, EC2, S3, RDS Multi-cloud certified architects design and implement scalable, secure, and cost-effective cloud solutions. We follow cloud-native well-architected principles ensuring operational excellence, security, reliability, performance efficiency, and cost optimization. Typical cloud spend reduction: 30-50%. Sub-services: - Cloud Architecture Design: Blueprints for scalable, resilient systems - Multi-Cloud Strategy: Vendor-neutral architectures across AWS, GCP, Azure - Cost Optimization: FinOps practices that reduce cloud spend - High Availability & DR: 99.99% uptime SLAs and automated disaster recovery --- ## Service 2: AWS Solutions Architecture URL: https://creativeminds.dev/services/aws-solutions Category: Cloud Timeline: 10-16 weeks Technologies: AWS Lambda, ECS, EKS, DynamoDB, API Gateway, CloudFront, CDK Enterprise-grade AWS infrastructure with multi-region deployments, serverless architecture, and compliance frameworks (HIPAA, SOC2, PCI-DSS, GDPR). --- ## Service 3: Cloud Migration URL: https://creativeminds.dev/services/cloud-migration Category: Cloud Timeline: 12-20 weeks Technologies: AWS Migration Hub, Azure Migrate, Database Migration Service Lift-and-shift and application modernization with zero-downtime migration strategies. 50+ successful enterprise migrations completed. --- ## Service 4: Infrastructure Management URL: https://creativeminds.dev/services/infrastructure-management Category: Cloud Timeline: 4-12 weeks setup, ongoing Technologies: AWS Systems Manager, CloudWatch, AWS Config, Control Tower, Terraform, CloudFormation, AWS CDK, GuardDuty, Security Hub, AWS Backup, Cost Explorer, Elastic Disaster Recovery End-to-end cloud infrastructure management: migration, 24/7 monitoring, cost optimization (FinOps), security hardening, compliance (SOC 2, ISO 27001, GDPR, HIPAA), and disaster recovery. Sub-services: Cloud Migration (assessment, landing zone, zero-downtime cutover), Monitoring & Operations (CloudWatch, automated incident response, drift detection), Cost Optimization & FinOps (right-sizing, reserved capacity, spend attribution), Disaster Recovery & Business Continuity (backup/restore through active/active, quarterly testing). --- ## Service 5: Web Development URL: https://creativeminds.dev/services/web-development Category: Frontend Timeline: 6-12 weeks Technologies: React, Next.js, TypeScript, Tailwind CSS, Node.js, PostgreSQL Full-stack web applications including e-commerce platforms, SaaS products, progressive web apps, and content management systems. --- ## Service 5: Mobile Development URL: https://creativeminds.dev/services/mobile-development Category: Mobile Timeline: 8-16 weeks Technologies: React Native, Flutter, Swift, Kotlin, Expo, Firebase Cross-platform and native mobile applications with cloud backend integration and App Store optimization. --- ## Service 6: Cloud Security & Information Security URL: https://creativeminds.dev/services/cloud-security Category: Security Timeline: 8-16 weeks Technologies: AWS Security Hub, GuardDuty, IAM, WAF, Zero-Trust Architecture Zero-trust architecture implementation, automated threat detection, compliance frameworks (SOC2, HIPAA, PCI-DSS, GDPR, ISO 27001), and identity & access management. --- ## Service 7: Cybersecurity Consulting URL: https://creativeminds.dev/services/cybersecurity-consulting Category: Security Timeline: 4-10 weeks Penetration testing, security architecture review, incident response planning, and security awareness programs. --- ## Service 8: DevSecOps & Deployment Services URL: https://creativeminds.dev/services/devsecops-deployment Category: Security Timeline: 6-12 weeks Technologies: GitHub Actions, GitLab CI, Docker, Kubernetes, Terraform, Snyk Security-integrated CI/CD pipelines, Infrastructure as Code, container orchestration, and security monitoring with SIEM integration. --- ## Service 9: Data Platform Modernization URL: https://creativeminds.dev/services/data-platform-modernization Category: Data Timeline: 8-16 weeks Technologies: Databricks, Snowflake, Apache Spark, AWS Glue, Redshift, BigQuery, Kafka, Airflow, dbt Data lakes and lakehouse architectures, real-time ETL/batch pipelines, analytics and business intelligence, data governance and quality frameworks. --- ## Service 10: AI & Machine Learning URL: https://creativeminds.dev/services/ai-machine-learning Category: AI Timeline: 8-20 weeks Technologies: SageMaker, Vertex AI, Azure ML, PyTorch, TensorFlow, LangChain, OpenAI, Anthropic Enterprise AI copilots with dual-LLM architecture, RAG + knowledge graph systems, NLP & conversational AI, predictive analytics, computer vision, and MLOps. --- ## Service 11: Enterprise AI Copilots (Specialized) URL: https://creativeminds.dev/services/ai-copilot Custom enterprise AI copilots with dual-LLM orchestration (conversational + action model), RAG + knowledge graphs (Pinecone/Weaviate + Neo4j), and MCP action layers that execute real business operations like refunds, ticket creation, CRM updates — with SSO, audit logging, and role-based access. Use cases: Finance, HR, IT Ops, Legal, Sales, E-commerce. Engagement model: - Discovery & Architecture: 2-4 weeks - MVP Copilot Build: 6-10 weeks - Production Hardening: 4-8 weeks - Ongoing Retainer: Monthly --- ## Service 12: Autonomous Business Ops (Specialized) URL: https://creativeminds.dev/services/autonomous-ops Multi-agent systems running autonomous business cycles. Agent types include CEO Agent (strategic orchestration), Engineer Agent (code shipping, deployments), Growth Agent (marketing, funnel analysis), Ops Agent (invoicing, support triage), and QA Agent (quality checks, safety audits). Value: 80% task automation, 7-day deployment, $2-5K/month vs $200K/year hiring. --- ## Service 13: OpenClaw Agency (Specialized) URL: https://creativeminds.dev/services/openclaw-agency Managed AI agents deployed by CreativeMinds for specific verticals. $2-5K/month vs $200K+ for hiring AI engineers. 7 days from contract to live agents. Verticals: law firms, insurance, e-commerce, real estate, services businesses. --- ## Service 14: Agentic Company (Specialized) URL: https://creativeminds.dev/services/agentic-company Transform traditional business operations into agentic workflows with AI as the core operational layer. Move from linear hiring to exponential scaling with agents. --- ## Service 15: Operations Automation — Escalation System Setup (NEW) URL: https://creativeminds.dev/services/escalation-systems Category: Operations Timeline: 1-2 weeks Technologies: Google Forms, Google Sheets, Apps Script, Gmail, Google Workspace, Claude AI, n8n, Make Low-cost, SLA-driven escalation and ticketing systems for small and mid-sized businesses using tools they already have — Google Workspace. No expensive CX software needed. ### What we deliver: - Branded intake form (Google Form) for complaints, requests, or vendor issues - Live issue tracker (Google Sheets) with ticket IDs, status, owners, SLA deadlines - SLA rules engine configurable by priority and issue type - Automated email flows: acknowledgements, owner assignments, SLA warnings, breach escalations, resolution confirmations - Escalation ladder: warnings at 80% SLA, backup owner at 100%, manager at breach - Optional AI triage: Claude-powered complaint summarization, category suggestions, draft responses, weekly insight reports - SOP documentation and team training ### Pricing: - Starter: $1,500-$2,500 (intake form, TicketLog, basic SLA, owner routing, acknowledgement email) - Growth: $3,500-$6,000 (full escalation ladder, SLA checker, dashboard, SOP, testing & handover) - AI Ops: $6,000-$9,500 (AI summaries, auto-categorization, draft responses, weekly insights) - Monthly retainer: $750-$2,000/month (ongoing reviews, SLA tuning, enhancements) ### Best for: - Small businesses handling support or operational issues without a ticketing system - Teams managing vendor delays, refunds, onboarding problems, or complaints manually - E-commerce stores, logistics operators, agencies, property managers, clinics - Founders and operations leads who want practical workflow before buying more software ### How it works: 1. Discovery: Map current issue flow, volumes, and failure points 2. Design: Define ticket categories, severity levels, SLA targets, escalation rules 3. Build: Create form, sheet tracker, email templates, Apps Script triggers 4. Test: Run sample scenarios with real examples 5. Handover: Provide admin guide and 14 days of support ### Technical architecture: - Google Form captures structured intake (requester, company, issue type, vendor, severity, customer impact) - TicketLog sheet with 38 columns tracking full ticket lifecycle - SLAConfig sheet with priority rules (P1: 30min response/4hr resolution, P2: 1hr/8hr, P3: 4hr/24hr, P4: 1 business day/3 business days) - TeamRouting sheet mapping issue types and vendors to primary, backup, and escalation owners - EmailTemplates sheet for customizable notification templates - Dashboard sheet with open/overdue/resolved/breached metrics - AuditLog for all system actions - Apps Script: onFormSubmit trigger + runSlaChecker scheduled trigger (every 15-30 minutes) --- ## Contact Center & BPO Solutions URL: /services/contact-center-bpo Timeline: 4-12 weeks We design, build, and run cloud contact centers on Amazon Connect. From migrating off legacy systems to deploying AI-powered self-service bots, we handle the full stack. Clients who want managed operations get access to trained agents in our Lagos and Abuja offices — European quality standards with globally competitive delivery costs. Sub-services: - Amazon Connect Implementation: Contact flow design, skills-based routing, queue management, agent workspace, real-time/historical dashboards, call/screen recording, number porting. No per-seat fees — pay-per-use pricing only. - AI-Powered Customer Experience: Amazon Lex chatbots and voicebots, Amazon Q in Connect agent assist with knowledge base and RAG, Contact Lens real-time sentiment analysis, automated post-contact summarization, AI quality scoring and agent coaching, custom ML models for intent prediction and churn detection. - Legacy Migration & Integration: Migration from Avaya, Cisco, Genesys, Five9, Zendesk to Amazon Connect. CRM integration (Salesforce, ServiceNow, HubSpot, Dynamics 365). Data migration, parallel-run cutover, agent training, change management. Typical enterprise migration: 3-6 months, zero downtime. - Managed BPO Operations: Trained English-speaking agents in Lagos and Abuja. Omnichannel support (voice, chat, email, WhatsApp, social). Custom brand onboarding, SLA-backed response times, real-time dashboards, monthly performance reporting, flexible seat scaling. Technologies: Amazon Connect, Amazon Lex, Amazon Q, Contact Lens, Amazon Bedrock, AWS Lambda, DynamoDB, Salesforce, ServiceNow, Amazon S3, CloudWatch, Amazon Kinesis Key differentiator: Hybrid model — build the platform (implementation consulting) AND optionally run it (managed BPO operations from Nigeria). Nigeria ranks #6 globally in the 2026 Outsourcing Talent Index. No long-term seat contracts. Costs typically 40-50% lower than legacy on-premise systems. Use cases: Customer support contact centers, insurance claims handling, e-commerce order support, financial services helpdesks, government citizen services, healthcare patient support lines, logistics tracking and dispatch. --- ## WordPress Development URL: /services/wordpress-development Timeline: 2-6 weeks We build WordPress sites the way production software should be built: version-controlled, CLI-driven, and reproducible. From brochure sites and WooCommerce stores to headless WordPress powering React or Next.js frontends. Sub-services: - Custom WordPress Sites: Fast, clean sites with custom themes (Tailwind CSS), ACF Pro, WP-CLI scripted deployment, SEO structure, WCAG 2.1 accessibility - WooCommerce Stores: E-commerce optimized for real transaction volume — Stripe/PayPal/local gateways, shipping/tax rules, inventory management, checkout conversion optimization - Headless WordPress: WordPress CMS backend + React/Next.js frontend via REST API or WPGraphQL, static generation, preview mode, CDN integration - Maintenance & Support: Core/plugin updates, security monitoring, performance tuning, automated backups, uptime monitoring, monthly retainer Technologies: WordPress, WP-CLI, WooCommerce, PHP, MySQL, Bedrock, ACF Pro, REST API, WPGraphQL, Docker, Tailwind CSS, Next.js Key differentiator: Every site deployed programmatically with WP-CLI — no GUI clicking, fully reproducible, version-controlled setup scripts. No page-builder bloat, no 40-plugin dependency chains. --- ## Portfolio Highlights 1. Rural Healthcare Access Platform (2023): Serverless telemedicine serving 12,000+ patients, 85% reduction in travel time 2. Community Job Creation Platform (2023): AI-powered job matching, 2,500+ jobs created, 300% increase in placements 3. Digital Banking MVP (2024): Full banking platform in 3 months, 96% satisfaction, 70% lower infrastructure costs 4. Critical Infrastructure Security (2023): Zero-trust security for water treatment, 500,000+ residents protected 5. Rural Broadband Access Portal (2024): Connected 15,000+ households, 400% increase in funding applications 6. Legacy System Modernization (2023): Manufacturing ERP to cloud, 300% faster queries, 45% IT cost reduction --- ## Blog & Thought Leadership URL: https://creativeminds.dev/blog Categories: Engineering, Strategy, Intelligence Brief, Product, Case Study, Compliance 16 articles covering AI deployment, cybersecurity, compliance, and enterprise strategy. ### AI & Engineering Articles **Multi-Model AI on Amazon Bedrock** (Jan 2026) URL: https://creativeminds.dev/blog/multi-model-ai-amazon-bedrock Category: Engineering How we route tasks to the right model — Claude for reasoning, Titan for embeddings, Mistral for classification — cutting costs 40-60% while improving accuracy. Covers Bedrock Guardrails, cost comparison, and decision framework for Bedrock vs self-hosted. **Building Production AI Pipelines on AWS** (Feb 2026) URL: https://creativeminds.dev/blog/production-ai-pipelines-aws-bedrock Category: Engineering Pipeline architecture: intake → classify → route → process → validate → store. Infrastructure patterns with Bedrock, Lambda, S3, DynamoDB, SQS. Error handling, monitoring, scaling, and lessons from African enterprise deployments. **From Discovery to Production: Bedrock Pipeline for a London Insurance Broker** (Feb 2026) URL: https://creativeminds.dev/blog/bedrock-pipeline-client-case-study Category: Case Study End-to-end case study: 200+ claims/day insurance firm. Built document processing pipeline on Bedrock (Mistral for classification, Claude for extraction, Titan for embeddings). Cut processing from 5 days to 6 hours. Pipeline cost $0.42/claim vs $18 manual. 94% accuracy rate. **The Architecture Behind OpenClaw: MCP, RAG, and Production AI Agents** (Apr 2026) URL: https://creativeminds.dev/blog/openclaw-architecture-mcp-rag Category: Engineering Technical deep dive: MCP servers for composable tool access, RAG pipelines (ingestion → chunking → embedding → retrieval → reranking → generation), orchestration layer with agent-to-agent delegation, model routing, production monitoring, and audit trails. ### OpenClaw (Managed AI Agents) Articles **Why We Built OpenClaw: AI Agents as a Managed Service** (Mar 2026) URL: https://creativeminds.dev/blog/why-we-built-openclaw Category: Product The gap between "we want AI" and "we can build AI." Three failed approaches (off-the-shelf, consulting, in-house hiring). OpenClaw model: managed agents at $2-5K/month, 7-day onboarding, custom per workflow. Infrastructure moat via reusable MCP servers and RAG templates. **OpenClaw in Practice: AI Agents Across Law, Insurance, and E-Commerce** (Mar 2026) URL: https://creativeminds.dev/blog/openclaw-vertical-use-cases Category: Product Vertical use cases: contract review and client intake for law firms, claims processing and underwriting for insurance, customer support and inventory management for e-commerce. Pattern: document processing + decision logic + system integration. Human-in-the-loop design. ### AWS & Cloud AI Articles **Claude Platform on AWS: What It Actually Changes for Enterprise AI Deployment** (May 2026) URL: https://creativeminds.dev/blog/claude-platform-aws-what-it-means Category: Strategy Anthropic's Claude Platform is now generally available on AWS — full API parity, managed agents, MCP connectors, and same-day feature releases. Covers the Platform vs Bedrock decision framework: when to use each, when to use both. Practical guidance on regional availability, billing simplification, and data processing compliance (GDPR, HIPAA, NDPA, POPIA, SOC 2, ISO 27001). How cmdev helps with architecture planning, managed agent implementation, MCP server development, and migration. ### Cloud & Infrastructure Articles **Your Cloud Infrastructure Is Nobody's Problem: Why Managed Operations Beat DIY** (May 2026) URL: https://creativeminds.dev/blog/cloud-infrastructure-management-guide Category: Strategy Why most companies overspend and under-manage after cloud migration. Covers the real cost of unmanaged infrastructure (35% average waste, security drift, configuration entropy, untested DR). How managed operations work: migration methodology (AWS three-phase: Assess, Mobilize, Migrate), monitoring with automated incident response, FinOps discipline (25-40% savings), security hardening aligned with Well-Architected Framework, and quarterly-tested disaster recovery. When to bring in a managed operations partner. ### Enterprise AI Strategy Articles **B2C AI Wrappers Will Disappear. The Real Opportunity Is in the Enterprise.** (Mar 2026) URL: https://creativeminds.dev/blog/enterprise-ai-real-opportunity Category: Strategy Why consumer AI wrappers die (platform absorption), why enterprise AI creates durable value (integration complexity), and what this means for builders. The model is 20% of the work; integration, workflow design, and change management are the other 80%. **The Enterprise AI Playbook: Four Steps That Separate Transformation From Failure** (Apr 2026) URL: https://creativeminds.dev/blog/enterprise-ai-leadership-playbook Category: Strategy Four-step framework for enterprise AI transformation: set realistic goals (expect 65% → 95% accuracy curves), invest in frontier tools, dedicate AI champions with protected time, align incentives around business outcomes not activity metrics. 30-50% cost savings when done right. ### Cybersecurity & Compliance Articles **The State of Cybersecurity in Nigeria: A 2026 Outlook** (Jan 2026) URL: https://creativeminds.dev/blog/nigeria-cybersecurity-outlook-2026 Category: Intelligence Brief **NDPA & GAID Compliance Guide** (Jan 2026) URL: https://creativeminds.dev/blog/ndpa-gaid-compliance-guide Category: Compliance **African Enterprise Cloud Security Failures** (Feb 2026) URL: https://creativeminds.dev/blog/african-enterprise-cloud-security-failures Category: Intelligence Brief **Third-Party Risk in the Nigerian Financial Sector** (Feb 2026) URL: https://creativeminds.dev/blog/third-party-risk-nigerian-financial-sector Category: Intelligence Brief **Nigeria 2026 Cyber Crisis** (Mar 2026) URL: https://creativeminds.dev/blog/nigeria-2026-cyber-crisis Category: Intelligence Brief **ByteToBreach Threat Actor Analysis** (Mar 2026) URL: https://creativeminds.dev/blog/bytetobreach-threat-actor-analysis Category: Intelligence Brief **CBN CSAT Compliance Roadmap** (Apr 2026) URL: https://creativeminds.dev/blog/cbn-csat-compliance-roadmap Category: Compliance **After the Breach: Building Resilience in Nigeria's Financial Sector** (Apr 2026) URL: https://creativeminds.dev/blog/building-resilience-after-breach-nigeria Category: Strategy **Lagos CyberSafe 2026: What Your Business Actually Needs to Do** (May 2026) URL: https://creativeminds.dev/blog/lagos-cybersafe-2026-compliance-guide Category: Compliance **ByteToBreach Hits Ikeja Electric: Nigeria's Critical Infrastructure Is Now a Target** (May 2026) URL: https://creativeminds.dev/blog/bytetobreach-ikedc-critical-infrastructure Category: Intelligence Brief --- ## Why Choose CreativeMinds - Design-first approach combining creative thinking with deep technical expertise - Multi-cloud certified architects (AWS, GCP, Azure) - 3-month MVP delivery guarantee - Social impact focus with special rates for organizations doing good - Global delivery from 3 offices across 2 continents (Lagos, Malmö, Abuja) - Both enterprise platforms and SME-affordable productized services - Pan-African market expertise (NDPR, POPIA, NAICOM compliance) - Serving all of Europe (Nordics, UK, DACH, Benelux, Ireland, France, Iberia, Italy, Poland), US, Canada, and Africa --- ## Contact - Email: info@creativeminds.dev - Website: https://creativeminds.dev/contact - LinkedIn: https://linkedin.com/company/creative-minds-dev-llc - GitHub: https://github.com/creativeminds-dev